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Danh mục sách
Generalist Social Work Practice
Phụ đề: an empowering approach
Tác giả: Karla Krogsrud Miley, Michael O'Melia
Ký hiệu tác giả: MI-K
DDC: 300 - Khoa học xã hội
Ngôn ngữ: Anh
Số cuốn: 1

Hiện trạng các bản sách

Mã số: 258SB0002515
Nhà xuất bản: Allyn And Bacon
Năm xuất bản: 1998
Khổ sách: 30
Số trang: 509
Kho sách: Thư viện Sao Biển
Tình trạng: Hiện có
Preface xv
PART 1 Social Work Practice Perspectives 1
1. Generalist Social Work Practice 3
Social Work Values and Purpose 6
Human Dignity and Worth 6
Social Justice 7
Translating Values into Practice 7
Achieving the Purpose of Social Work 8
Generalist Social Work 9
Levels of Intervention in Generalist Practice 10
Policy and Generalist Practice 12
Research in Generalist Practice 13
Advantages of a Multifaceted Approach 13
Social Work Functions and Roles 14
Consultancy 14
Resource Management 17
Education 20
Integrating Generalist Functions 22
A Generalist Approach to Change 23
The Ecosystems Perspective 23
Values and Cultural Competence 23
Strengths and Empowerment 23
An Empowering Approach to Practice 24
Looking Forward 24
2. The Ecosystems Perspective 25
The Knowledge Base of Generalist Practice  27
Social Work Knowledge is Multidisciplinary 27
Theoretical Frameworks for Practice 29
Developing a Practice Framework 30
Analyzing Theoretical Perspectives 31
The Ecosystems View 31
Humans in Context 32
Focus on Transactions 33
Development as Evolutionary Change 34
Goodness-of-Fit 35
View of Dysfunction 36
Implications for Change 37
Human Systems 38
System Defined 39
Dimensions of Systems 39
A Structural View of Systems 40
An Interactional View of Systems 42
Biopsychosocial Dimensions 44
Cultural Influences 45
Ecosystems: A Conceptual Framework for Practice 46
Identify the Focal System 47
What’s Happening Inside the System? 48
What’s Happening Outside the System? 48
How Do the Inside and Outside Connect? 48
How Does the System Move through Time? 49
Applying the Ecosystems Framework 50
Looking Forward 51
3. Values and Cultural Competence 52
Frames of Reference 53
Your Frame of Reference Shows 54
Professional Values and Practice Principles 55
Acceptance 56
Individualization 56
Nonjudgmentalism 57
Objectivity 57
Self-Determination 58
Access to Resources 58
Confidentiality 59
Accountability 59
Value Conflicts in Practice: An Example 59
Personal Values and Resources 61
Use of Self in Social Work 61
Increasing Self-Awareness 61
Values and Principles in Action: A Practice Example 62
How Values Influence Practice 64
Values and Diversity 64
Cultural Competence 66
The Need for Cultural Competence 66
Cultural Diversity Defined 66
Developing Cultural Competence 67
A Generalist View of Cultural Competence 68
Practitioner-Level Cultural Competence 68
Agency-Level Cultural Competence 73
Community-Level Cultural Competence 75
Looking Forward 76
4. Strengths and Empowerment 77
Strengths Perspective 79
Practice Assumptions 80
Key Transitions 80
Applying a Strengths Perspective 83
Empowerment 83
Personal Dimensions of Empowerment 84
Interpersonal Dimensions of Empowerment 85
Sociopolitical Dimensions of Empowerment 86
Power 87
Empowerment as a Concept and a Process 89
Empowerment-Based Practice 90
The Paradox of an Empowering Process 90
Collaboration and Partnership 90
Empowerment-Oriented Strategies 93
Tenets for Empowerment-Based Social Work Practice 95
Looking Forward 96
5. An Empowering Approach to Generalist Practice 97
Elements of an Empowering Generalist Approach 98
Infusing an Ecosystems Perspectiv 98
Reflecting an Empowerment Orientation 99
Collaborating with Clients 99
Empowering Assumptions 99
Phases and Processes of Empowering Practice 100
The Dialogue Phase 100
The Discovery Phase 102
The Development Phase 103
From Solving Problems to Promoting Competence 105
Processes in Action: Practice Examples 106
An Example at the Microlevel 106
An Example at the Midlevel 109
An Example at the Macrolevel 113
A Process for All Human Systems 115
Maintaining Flexibility in Application 115
The Recurring Nature of Social Work Processes 115
Structuring Meetings 116
Looking Forward 118
PART 2 The Dialogue Phase: Building Relationships and Assessing Challenges 119
6. Forming Partnerships 121
Collaboration and Partnership 123
The Dilemma of Social Workers as Experts 123
The Rewards of Clients as Experts 124
Making Initial Contacts 125
Recognizing What Clients Bring 125
Initiating Collaboration 126
Beginning Steps: A Practice Example 126
Qualities of Professional Partnerships 130
Genuineness 130
Acceptance and Respect 131
Trustworthiness 132
Empathy 133
Cultural Sensitivity 134
Purposefulness 135
Constructing Empowering Relationships 135
Recognizing Rights 135
Taking Responsibilities 136
Discussing Rights and Responsibilities 137
Augmenting Power 138
When Clients Feel Powerless 138
Voluntary and Involuntary Clients 139
Collaborating with Oppressed Clients 140
Partnerships with Larger Systems 141
Respecting Confidentiality 141
Absolute and Relative Confidentiality 142
Violating Confidentiality 142
Consent for Release of Information 143
Privileged Communication 143
Balancing Accountability and Privacy 146
Looking Forward 146
7. Articulating Challenges 147
Describing Challenges 149
Orienting toward the Future 149
Focusing on Transactions 150
Enhancing Client Situations 151
Sizing Up Challenges 151
Exchanging Information 151
Verbal Communication 153
Nonverbal Communication 154
Influences on Communication Processes 154
Listening and Responding 157
Responding Versus Initiating 157
Beginning the Dialogue 158
Response Continuum 159
Allowing Space 160
Nonverbal Responses 160
Single Word Responses 161
Partial Restatement 161
Complete Restatement 162
Clarification 163
Summary Clarification 163
Request to Continue 164
Questioning 165
Combining Responses 166
Practice Example 166
Responding to Feelings 169
The Experience of Feelings 169
Identifying Feelings 170
Verbalizing Feelings 170
Validating Feelings 171
Responding to Multiperson Client Systems 172
Facilitating Discussion 172
Respecting Existing Functioning 173
Special Issues in Responding 173
Responding to Anger 174
Responding to Silence 175
Responding to Questions 176
Responding to Feedback from Clients 176
Looking Forward 177
8. Defining Directions 178
Transforming Challenges Into Directions 180
Orienting Forward, Not Back 182
Framing the Search for Resources 183
Integrating Transactional Dimensions 183
Considering Client Motivation 184
A Transactional View of Motivation 18
Motivating Clients Who Have Given Up 184
Aligning Worker and Client Motivations 185
Overcoming Environmental Obstacles To Motivation 186
Motivating Larger Systems 186
Collaborating with Clients Who Resist 187
Resistance is Motivated 187
Cooperating with Resistance 188
Cooperating with Mandated Clients 188
Taking Priority Actions 189
Responding to Trauma 189
Responding to the Threat of Suicide 189
Responding to Threats toward Others 191
Responding to Child Abuse 194
Responding to Domestic Violence 195
Responding to Survival Needs 197
Responding to Signs of Addiction 197
Taking Control in Empowering Ways 198
Looking Forward 199
PART 3 The Discovery Phase: Assessing Resources and Planning Change 199
9. Identifying Strengths 201
Building a Foundation of Strengths 203
What Are Strengths? 205
Why Identify Strengths? 205
Balancing Strengths and Challenges 206
Looking for Strengths 208
Highlighting Strengths in General Functioning 209
Strengths in Individuals 209
Strengths in Families 210
Strengths in Groups 210
Strengths in Organizations 211
Strengths in Communities 211
Locating Strengths while Discussing Challenges 213
Solution-Focused Dialogue 213
Recognizing Cultural Strengths 214
Strengths in Diversity 217
Ethnic Group Strengths 218
Strengths in Cultural Group Memberships 218
Clients as Resources for Understanding Cultures 223
Uncovering Strengths in Adversity 226
Surviving Oppression 226
Surviving Violence 227
Surviving Family Disruption 228
Looking Forward 229
10. Analyzing Resource Capabilities 230
Exploring Resource Systems 231
Recognizing Environmental Resources 232
Turning Challenges into Resources 233
Collaborating to Search for Resources 234
Applying Theoretical Frameworks 234
Organizing Assessment with an Ecosystems Framework 234
Practice Example: Franklin Court 235
Using Assessment Tools 235
Social Histories 238
Genograms 239
Ecomaps 242
Community Assessments 243
Tools as Resources for Empowerment 244
Adding Viewpoints 245
Bringing in Significant Others 245
Contacting Other Professionals 246
Assessing Through Observation 247
Observations by Clients 249
Observations by Workers 250
Analyzing Human Systems 251
Collaborating on Analysis 252
Applying an Ecosystemic Perspective in Analysis 253
Analyzing Structures 253
Interactional Analysis 256
Psychosocial Analysis 257
Cultural Analysis 258
Analysis of Physical Environments 259
Putting the Pieces Together 260
Recordkeeping 260
Recording 261
Types of Recording Formats 261
Ethical and Legal Issues in Recordkeeping 265
Looking Forward 266
11. Framing Solutions 267
Collaborative Planning Processes 268
Client Expertise in Planning 269
Worker Expertise in Planning 269
Issues Affecting Collaborative Planning 270
Planning in Multiperson Systems 271
Goals and Objectives 273
Differentiating Goals and Objectives 273
Considering Goals 273
Translating Goals into Objectives 275
Constructing Action Plans 279
Crystallizing Outcome Goals 279
Writing Effective Objectives 283
Prioritizing Objectives 284
Screening Generalist Intervention Strategies 285
Choosing Effective Strategies 288
Delineating Tasks and Responsibilities 290
Setting Reviews and Evaluations 291
Contracting 292
Forms of Contracts 292
The Evolving Contract 293
Contracting as an Empowering Process 294
Contracting as a Strategy for Success 294
Looking Forward 295
PART 4: The Development Phase: Implementing, Evaluating, and Stabilizing Change 297
12. Activating Resources 299
Applying Generalist Intervention Skills 302
Intervention across System Levels 302
Maintaining Progress in the Action Plan 303
Implementing Action Plans 304
Enhancing Interactions 305
Sustaining Motivation 308
Developing Power 310
Promoting Leadership 310
Recognizing Choices 310
Locating Genuine Options 311
Magnifying Strengths 312
Changing Thinking and Behavior 313
Offering Feedback 313
Constructing Feedback 313
Creating New Concepts 315
Using Narrative Strategies 316
Trying Out New Behaviors 317
Managing Resources 320
Linking Clients with Resources 321
Case Advocacy 322
Maximizing Clients’ Rights 323
Educating 324
Teaching 324
Sharing Information 326
Looking Forward 328
13. Creating Alliances 330
The Power of Alliances 332
Developing Alliances through Groups 332
Groups and Empowerment 332
Mutual Aid in Groups 334
Facilitating Group Functioning  334
Social Action in Groups 336
Self-Help Groups 337
Strengthening Natural Support Alliances 338
Social Support 338
Assessing Social Support: Social Network Maps 340
Worker’s Roles in Encouraging Social Support 343
Case Management: Client-Service Alliances 344
Case Management Defined 345
The Purpose of Case Management 346
Case Management in Action: A Practice Example 347
Case Management Activities with Clients 348
Case Management Activities with the Delivery System 350
Workers’ Resources for Case Management 352
Critical Issues and Ethical Dilemmas 353
Organizational Alliances for Service Delivery 355
Building Interagency Coalitions 356
Working on Teams 356
Leading Effective Meetings  357
Professional Support Networks 358
Alliances within Organizations 358
Burnout 359
Professional Memberships 360
Connections in Cyberspace 362
Looking Forward 362
14. Expanding Opportunities 364
Opportunities: Keys to Empowerment 366
Environmental Opportunities 366
Environmental Risks 367
Empowerment and Opportunities 367
Empowerment in Groups and Communities 368
Resource Expansion 369
Identifying Resource Shortages 369
Mobilizing Resources 370
Educating the Public  371
Writing Grants 371
Community Change 372
Community Theories 372
Community Organizing 373
Community Development 375
Empowerment and Community Development 376
Policy Development 377
Policy Analysis and Change 378
Consumer Participation in Policy Development 379
Social Activism and Social Advocacy 380
A Heritage of Social Reform 381
Advocacy Role 381
Political Awareness 383
Social Work and Political Perspectives 385
Legislative Advocacy 385
Legislative Analysis 385
Lobbying 386
Legislative Testimony 387
Successful Legislation: The Americans with Disabilities Act 387
Resources for Professionals 389
Staff Development Training 389
Continuing Education 389
Professional Reading 390
Looking Forward  391
15. Recognizing Success 392
Social Work Evaluation and Research 393
Research Roles for Practitioners 395
Integrating Practice and Research 395
Practice Evaluation 395
Progress Evaluation 396
Client Outcome Assessment 397
Program Evaluation 398
Research 399
The Research Process 400
Research Terminology 403
Qualitative and Quantitative Data Analysis 406
Ethics in Research 407
Single-System Designs  408
Phases of Single-System Designs 408
Types of Single-System Designs 409
Limitations of Single-System Designs 419
Goal Attainment Scaling 421
Looking Forward 421
16. Integrating Gains 423
Knowing When to Resolve 425
Collaborating on Resolutions 425
Endings with Individuals and Families 425
Endings with Larger Systems 428
Completing Contracts 429
Preparing for Resolution 430
Discussing Readiness 431
Evaluating 432
Reviewing Progress 433
Sharing Feelings 433
Feelings about Endings 434
Generalizing Outcomes 435
Closing with Referral 437
Acknowledging Limited Resources 438
Recognizing Interim Success 439
Making Referrals 439
Responding to Client Withdrawal 441
Preparing for Early Withdrawal 441
Recognizing Exit Clues 442
Pursuing Mutual Resolutions 443
When Clients Die 444
Resolving Relationships with Larger Systems 445
Small Group Endings 445
Endings with Organizations and Communities 447
Resolving Intermember Relationships 448
Endings Are Beginnings 449
Epilogue 450
Appendix A NASW Code of Ethics 452
Appendix B The Northside Community 471
References 475
Author Index 499
Subject Index 503
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